Are your lean initiatives falling prey to the Law of Diminishing Returns? Waning returns may soon be followed by apathy as the “new” initiative gets old. For those who have not studied economics or are not familiar with the term, it is defined by Wikepedia as follows:
The law states “that we will get less and less extra output when we add additional doses of an input while holding other inputs fixed. In other words, the marginal product of each unit of input will decline as the amount of that input increases holding all other inputs constant.
In simple terms, continued application of time and effort to improve a process will eventually yield reduced or smaller returns. The low hanging fruit that once was easy to see and resolve has all but disappeared. Some companies would claim that they have finally “arrived”. We contend that these same companies have simply hit their first plateau.
Methods and Objectives
Is it inevitable that a process has been refined to the point where additional investment can no longer be justified financially? The short answer is “Yes and No”. As the Olympics are well under way, we are quick to observe the fractions of seconds that may be shaved from current world records. If you’re going for Olympic Gold, you will need every advancement or enhancement that technology has to offer to gain the competitive edge. These advances in technology are refinements for existing processes that are governed by strict rules. Clearly, there are much faster ways to get from point A to point B. However, the objective of the Olympics is to demonstrate how these feats can be accomplished through the physical skills and abilities of the athletes.
In business our objectives are defined differently. We want to provide (and our customers expect) the highest quality products at the lowest cost delivered in the shortest amount of time. How we do that is up to us. Lean initiatives and tools such as overall equipment effectiveness (OEE) can help us to refine current processes but are they enough to stimulate the development of new products and processes? Or, are they limited to simply help us to recognize when optimum levels have been achieved?
Radical change versus refinement
Objectives are used to determine and align the methods that are used to achieve a successful outcome. This is certainly the case in the automotive industry as environmental concerns and availability of non-renewable resources, specifically oil and gas, continue to gain global attention and focus. The objectives of our “transportation” systems are being redefined almost dynamically as new technologies are beginning to emerge. At some point, the automotive industry leaders must have realized that continuing to refine existing technologies simply will not satisfy future expectations. With this realization it is now inevitable that a radical powertrain technology change is required. Hybrid vehicles continue to evolve and electric cars are not too far behind.
How to Beat the Law of Diminishing Returns
Overcoming the law of diminishing returns requires another look at the vision, goals, and objectives of the company and to develop a new, different, or fresh perspective on what it is you are trying to achieve. The lean initiatives introduced by Toyota, Walmart, Southwest and many others were driven by the need to find a competitive edge. They recognized that they couldn’t simply be a “me too” company to gain the recognition and successes they now enjoy.
The question you may want to ask yourself and your team is, “If we started from scratch today, is this the result we would be looking for?” The answer should be a unanimous and resounding “NO”. Get out your whiteboard, pens, paper, and start writing down what you would be doing differently. In other words, it’s time to re-energize the team and refocus your goals and objectives. Vision and mission statements are not tombstones for the living. 5S these documents and take the time to re-invigorate your team.
Turning a company around may require some new radical changes and we need to be mindful of the new upstarts with the latest and greatest technology. They may have an edge that we have may just haven’t taken the time to consider. We are not suggesting that you need to replace all the equipment in your plant in order to compete. Proven technologies have their place in industry and the competitive pricing isn’t always about speed. The question you may need to consider is, “Can our technology be used to produce different products that have been traditionally manufactured using other methods?”
While many companies pursue a growth strategy based on their current product offerings and derivatives, we would strongly suggest that manufacturers consider a growth strategy based on their process technology offerings. What else can we make with process or machine XYZ? We anticipate that manufacturing sectors will soon start to blend as manufacturers pursue products beyond the scope of their current industry applications.
Be the Leader
Leading companies create and define the environment where their products and services will thrive. Apple’s “iProducts” have redefined how electronics are used in everyday life. As these tools are developed and evolve, so too can the systems and processes used throughout manufacturing. The collective human mind is forever considering the possibilities of the next generation of products or services.
There was a time when manned space flight and walking on the moon were considered unlikely probabilities. Today we find ourselves discovering and considering galaxies beyond our own and we don’t give it a second thought. How far can we go and how do we get there? The answer to that question is …
Until Next Time – STAY lean!