Foundations of Failure

The problem with many of the problems we find ourselves having to contend with at any given time is that we learn of their existence after the fact (when the damage is done) or after discovering that the results we were looking for simply didn’t materialize.  As we learned from Michael A. Roberto’s book, “Know What You Don’t Know“, there […]

Lean Reflections

Sometimes we need to take a look back in history to understand and appreciate the significance of change over time.  I recently found an article titled “How Toyota Turns Workers Into Problem Solvers” that was published on November 26, 2001 and authored by Sarah Jane Johnston.  The title of the article gave me cause to reflect on the recalls that […]