Collaboration …

Great minds don’t necessarily think alike, they think together. ~ Redge How many times have you heard someone say you should just set aside your differences and move on? I suggest that bringing our differences to the table is an opportunity to create something that is new and better than we ever imagined. We tend to be quite content when […]

Learning From Mistakes

An event occurred this afternoon that required an immediate resolution. When asked whether we were going to pursue the root cause, I could only respond with this question: What’s the point of making mistakes if we’re not going to learn from them? This is likely the shortest post I ever published here, however, I think the simplicity of the message […]

Goals Without Means Are Meaningless

The new year is upon us and, as is typical for this time of year, resolutions are one of the primary topics of conversation. With just over a week into the new year, it is very likely that the discussions of resolutions and goals have already begun to subside. Unfortunately, for the many who do make resolutions, very few ever […]

Transition Versus Change – 2013

The time between Christmas and New Year’s eve is one of transition as we consider the events that occurred over the past year and prepare for the new year ahead. Experts are sure to present their annual summaries and will also attempt to “predict” what may be in store for us in the year to come. As lean leaders we […]

Decisions: From Crisis and Chaos to Calm

How is it that some leaders have a way to bring calm to crisis, chaos, and conflict, weeding out fact from fiction, and somehow setting the path straight for others to follow? The answer is quite simple, they have the tools and ability to make effective decisions efficiently. I recognize that very few, if any, problems can truly be solved […]

Apple’s Best Kept Secrets … May Be Their Worst Enemy

One of the roles of leadership is to instill and foster a culture that embraces change and empowers the team to improve. This call for change is also echoed in the Plan-Do-Check-Act or PDCA cycle that serves as a typical model for driving continuous improvement in many organizations. In this regard, Apple has clearly demonstrated their commitment to develop and improve their existing […]

A Lesson in Lean Over a Long Holiday Weekend

What? Another long weekend? That’s right! The first Monday of August is a civic holiday here in Ontario, Canada. However, if you ask people what we’re supposed to be celebrating you may be surprised by the vast array of answers – including “I don’t know.” Some of the confusion begins with its declaration – the provincial government has not defined […]

BlackBerry or Bust?

Leadership Leadership can make or break any organization whether it is business, government, or even a sports franchise. I felt compelled to cite this quote from a column titled “Iconic teams tumble from penthouse to outhouse” as published in the Toronto Star (20-Jan-2012): And while all have found different routes to the bottom, they do have one thing in common: […]