Tag: Playbook

Microsoft – Scratching the Surface

Microsoft Surface
Microsoft Surface (Photo credit: Wikipedia)

There is always a better way and more than one solution

This certainly seems to be true in the tablet world as Microsoft unveils one of its own – the Surface. Taking a note from Apple, Microsoft has integrated hardware and software into a unique solution that is sure to compete directly with the iPad.

From a lean perspective, I can’t help but admire the evolution of electronics to become ever smaller and ever faster than the generations that precede them. While the Surface is Microsoft’s debut into the tablet market, it has much to offer as a strong contender to Apple’s iPad. Microsoft may be a little late coming into the tablet game but perhaps their timing is appropriate. Apple has played their cards giving Microsoft the opportunity to be “second but better”.

Although reviews are mixed, I’m encouraged by the initial product offering from Microsoft.  From the outset, there are a number of physical features that immediately set the Surface apart from the iPad such as an integrated keyboard and cover, a pop out “kick stand”, and included stylus. Windows 8 appears to be the operating system that will dominate both the Surface and the PC desktop / laptop environment in the near future. This pairing offers a much more flexible data storage and transfer solution than is available in competitor products.

You be the judge

Rather than describe the Surface, you can judge the Surface for  yourself as presented in this “teaser” preview video:

The full keynote presentation by Microsoft appears in the video below:

The Price of Ownership

Although pricing has not been stated explicitly, Microsoft suggests that it should be in line with other tablets and netbooks already available on the market.  Hopefully it will be cheaper than it’s intended competitors. In Ontario, Canada, Apple’s 64GB iPad retails at $895.00 and, after buying your case, keyboard, and stylus, the cost to “start-up” your iPad can easily swell to over $1,100.00 after taxes and the purchase of a few “useful apps”. The price of an iPad is not all-inclusive. It is worth noting that the iPad requires an additional line (phone number) on your cellular plan and, since data is all “in the cloud”, your monthly data usage rate is sure to rise as well. Even RIM‘s (Research in Motion) PlayBook tether option is admirable as a cost-effective solution as it “co-exists” with your BlackBerry SmartPhone.

The need for dominance – “apps”

Apple boasts that over 500,000 apps are available for the iPhone and the iPad. From a consumer perspective it is virtually impossible to evaluate all of the “apps” that are available and finding the one that will do what you want is even more daunting. Most reviews are brief or there is insufficient data collected to provide an effective rating. It could be argued that apps are relatively inexpensive so the financial risks or exposure for an error in judgement is minimized when choosing an app.

Apps for other platforms are growing in number, however, they are still far from approaching the scope of Apple’s app store. Now that Microsoft’s Surface has been introduced, app developers are sure to find themselves wondering which platform is deserving of their time and effort.

I suggest that a need for core dominant apps exists – much like the wars that ensued between spreadsheet and word processor developers of years past. Today, anyone with a computer, time, and a desire to code can develop an app. Apple certainly makes it easy by providing all the tools you need to get started including a fully integrated programming environment. With tools at everyone’s disposal and a small price for admission, it is no wonder that so many apps are available.

Microsoft may very well be the contender to develop real “useful” apps that will truly make tablets even more relevant for business just as they did with Office 2010 for the desktop. Microsoft Office can be found on virtually every computer I’ve seen in business and there are very few exceptions.

The Wait Begins

We’ll have to wait and see what happens in the tablet market. For now, it appears that Apple finally has a true competitor that may be cause to stimulate even more innovation going forward. It is also worth noting that Google just released the Nexus Android based tablet to compete with Amazon’s Kindle. All of this is happening as RIM (Research In Motion) is struggling to stay afloat. Some may even say, “It can only get better.”

Until Next Time – STAY lean!

Vergence Analytics

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BlackBerry or Bust?

WIND branded Blackberry Bold 9700
Image via Wikipedia

Leadership

Leadership can make or break any organization whether it is business, government, or even a sports franchise. I felt compelled to cite this quote from a column titled “Iconic teams tumble from penthouse to outhouse” as published in the Toronto Star (20-Jan-2012):

And while all have found different routes to the bottom, they do have one thing in common: ineptitude at the top. Find a meddling owner or inept general manager and you’ll find a franchise in trouble.

“Pro sports franchises are first and foremost businesses,” says Richard Powers, a professor at the University of Toronto’s Rotman School of Management. “The same problems that get businesses in trouble are what get sports teams in trouble.”

Clearly, to be successful, organizations require effective leadership. For this same reason, a successful lean initiative must be driven from the top leadership of the organization. I discussed this on our Lean Road Map page suggesting that without executive leadership, the program is certain to fail.  This sentiment is also confirmed in “The Toyota Way to Lean Leadership” by Jeffrey Liker and Gary Convis:

That’s because these problems were in fact leadership problems, not lean process problems. They were a stern reminder that all the investment in lean process in the world will not yield the expected outcomes if it is not accompanied by lean leadership throughout the enterprise, including corporate support departments.”

We also discussed the necessity for lean leadership in our previous post “Lean Leadership – The Missing Link?” As we learn of Kodak filing for bankruptcy and disturbing results for RIM, we are anxious to continue our review of “The Toyota Way to Lean Leadership” over the coming weeks. Kodak invented the digital camera and failed to pursue their own innovation. Again, another indication that leadership with a clear vision for the future is pertinent to the success of your organization.

RIM and the BlackBerry

Rumors of a buyout or take over of RIM have been circulating in the media. As an owner of the BlackBerry Bold smart phone and Playbook, I’m hopeful that RIM (or some version of them) will be with us for quite some time.  More so, their survival is just as important to our local Ontario (Canadian) economy. Although there are many players in the smart phone and tablet market, Apple appears to be the prevailing competitor to RIM with its iPhone and iPad offerings. All, however, pose a major threat to RIM’s declining presence in the market.

Market Share, Price Points, and Customer Satisfaction

RIM effectively lowered prices for their Playbook product line and that’s great news for customers looking to get a great tablet. While this may help to increase market share and make the PlayBook a real bargain, this does little to appease the many people who purchased the product at full price (myself included).  The 64GB PlayBook is now selling for prices ranging from $217 (16GB) up to $325 (64GB) versus the original release prices of $499 and $699 respectively. Whether these price points are closer to reality, a means to increase market share, or a means to simply reduce on hand inventory remains to be seen.

The Product Experience

My overall experience with the BlackBerry has been relatively positive:  it works as advertised although I did keep a bottle of rubbing alcohol close by to keep the roller ball working on my old phone. The number of applications available seems to be somewhat limited compared to the iPhone and iPad, however, what I have is more than sufficient for my purpose.

Upgrading

I’m very pleased with the new changes introduced in my new BlackBerry Bold 9900. I finally get to enjoy the benefits of Touch Screen technology while the full keyboard remains in tact and an optical sensor replaces the ever failing “roller ball”. Unfortunately, this upgrade also required parting with cash that I wasn’t planning to spend:

  • The new style connector required new chargers for car and home.
  • New USB cable to connect my lap top, again because the connector style changed
  • New Case for the phone.
  • A capacitive Stylus to minimize finger prints on the touch screen.
I also purchased a Voyager Pro Blue Tooth in keeping with our “driver distraction / hands free” driving laws here in Ontario.
  • Voyageur Pro – Blue Tooth

Connecting

I also have a 64GB PlayBook and connecting with my BlackBerry Bold smart phone was relatively simple and seamless. I actually like the ability to tether my PlayBook through my smart phone and the BlackBerry Bridge software works like a charm. The 64GB PlayBook presents better value for the money than the 16GB or 32GB PlayBooks.

Smart phone software upgrades and backups are performed using the BlackBerry Desktop manager through your lap top or desk top. I found some of the applications like Twitter and WordPress did not work correctly when I first upgraded to the latest operating system, however, they seem to have resolved themselves.

Accessories

I find that accessories for the BlackBerry products are over priced and even Walmart stores carrying these products don’t provide much relief.  Here are some of the basic essentials:

Not essential but highly recommended:

Connecting BlueTooth devices (also known as pairing) is a simple task and one you’ll quickly grow comfortable with after you’ve done it a few times.
So what’s with the blog post?

The leadership of the company must embrace and deliver the vision of the company to the consumer in the form of product and service expectations. As much as I appreciate my BlackBerry products, I have also admired Apple from afar.  Steve Jobs had a great vision for the Apple product line that sees individual products now connecting in ways that were never thought possible.  While Apple retained its roots in computers (iMac) it also extended that vision to include the iPhone, iPod, and iPad. Quite simply, the Apple product line presents a complete and seamless “digital” solution through improved connectivity, portability, and technologies in general.

Steve Jobs’ vision enabled Apple to drive beyond the limits of our imagination. Few companies have excelled as Apple has to define products that we never knew we needed until they invented them. They simply didn’t refine existing products, they expanded their niche products into a wholly unique offering as only Apple could do. Coupled with connectivity options that exceeded anyone’s expectations, Apple products will continue to define and dominate the market for years to come.

As for RIM, the leadership has been in the headlines for all the wrong reasons: shareholder leadership / infrastructure concerns, product valuation, and the procurement of an NHL hockey franchise.  As I finished writing this post, a link to this article appeared in my twitter timeline > Bowing to Critics and Market Forces, RIM’s Co-Chiefs Step Aside.

A decision such as this can’t be easy and demonstrates how outside influences can affect the leadership of any organization – good or bad.

Until Next Time – STAY lean!

Vergence Analytics