Contingency Planning For Lean Organizations – H1N1 (Swine Flu) – Reference

In our first post on Contingency Planning For Lean Organizations, we made reference to the current situation regarding the H1N1 virus or Swine Flu. We also suggested that history may provide relevant information that can be used to aid in future crisis event planning. Michael A. Roberto, author of “Know What You Don’t Know” copyright 2009 by Pearson Education Inc., […]

Lean Contingency Planning For Lean Operations – IT and the BSOD

Coincidentally, we are having a first hand experience with the Blue Screen of Death or BSOD with one of our laptops today.  The completely unexpected critical system error that renders Windows completely helpless.  If this isn’t on your list of IT concerns, it should be. In our case the error appears to be video related – driver or card.  Most IT […]

Contingency Planning For Lean Operations – Part III

Contingency Planning for Lean Operations – Part III   “Deaths spark huge crib recall” was the main headline of today’s Toronto Star (24-Nov-09).  This recall was the result of 4 infant deaths and affects up to 2.1 million units sold.  Click here to access the full article.  This announcement has made headlines throughout North America and is certain to be featured on […]

Lean is Eco-Friendly – Coke Shows How

Today’s front page of the Toronto Star (Monday 22-Nov-09) featured an article on Coke’s new Eco-Bottle. The revolutionary plastic made from sugar cane byproducts is not biodegradable but can be 100% recycled. Are companies beginning to understand how their product or service may be impacting the environment?  Coca Cola has taken corporate leadership to the next level.  For Coca Cola, understanding how the […]

Celebrating 1 Year Online

November19, 2009, marked our 1 year anniversary on this blog.  Click here to see our first post. Thank you to all of our visitors and of course the people behind the scenes.    Please feel free to forward any questions, comments, or suggest a topic for review.  If you don’t like the public forum, we can always be reached by e-mail at leanexecution@gmail.com or […]

Contingency Planning For Lean Operations (II)

Contingency Planning For Lean Operations – Part II Putting together a contingency plan can be quite challenging when you consider all the things that could go wrong at any given point in time.  Contingency plans should not only be restricted to “things gone wrong” and are not limited to operations or process specific events.  All aspects of an operation are prone to […]

Contingency Planning For Lean Operations – Part I

Contingency Planning For Lean Operations – Part I Lean operations are driven by effective planning and efficient execution of core activities to ensure optimal performance is achieved and sustained.  The very nature of lean requires extreme attention to detail through all phases of planning and execution.  Upstream operations simply cannot tolerate any disruptions in product supply or process flow without the risk of […]

5S Your Software (Computer)

We recently discussed how software skills of people in your company can impact their effectiveness and efficiency.  One of our suggestions was to provide additional training and resources to allow staff to upgrade their skill levels. We should also mention that upgrading to the latest software release may also improve their performance.  Microsoft recently announced upgrades to their Office product line so now may be the time to “5S” […]

Time Studies with your BlackBerry

Performing a time study is relatively easy compared to only few years ago.  The technologies available today allow studies to be conducted quite readily. Time Studies and OEE (Overall Equipment Effectiveness) The Performance factor for OEE is based on the Ideal Cycle Time of the process.  For fixed rate processes, the Name-Plate rate may suffice but should still be confirmed.  For other processes such a […]

10 Ways to Enhance Customer Satisfaction

Customers are the reason we are in business and customer satisfaction is what keeps them coming back.  It takes a tremendous effort to gain a new customer and only seconds to lose one.  Service must be exemplary if we want to sustain and grow our customer base and ultimately our business. Mission:  Exceed Customer Expectations Is it really possible to EXCEED […]