What did you expect? Benchmarking and Decisions – for better or worse.

What did you expect? Benchmarking & Decisions – for better or worse I recognize that benchmarking is not a new concept.  In business, we have learned to appreciate the value of benchmarking at the “macro level” through our deliberate attempts to establish a relative measure of performance, improvement, and even for competitor analysis.  Advertisers often use benchmarking as an integral component of their marketing strategy. […]